How much does Zealve Chatroom cost?

Zealve is in open alpha, so no fixed prices are published yet — tell us about your team on the form below and we send a quote shaped around your size and channels, with founding-member terms for early testers. AI answers are metered per successful resolution with no monthly floor, and WhatsApp/Meta message fees are always passed through at cost with a live in-app meter — Zealve takes zero markup on them.

Does Chatroom mark up WhatsApp message fees?

No. Since Meta moved WhatsApp to per-message template pricing (fully global July 1, 2025), many vendors add a markup on top of Meta's fees. Chatroom passes every Meta fee through at exact cost and shows a live meter of what you've spent, so you can verify each dirham.

Is Chatroom available in Arabic?

Yes. Chatroom is Arabic RTL native — the interface, templates and AI answers are designed for Arabic-first teams, with full English support. GCC data-residency options are on the roadmap for PDPL-aligned deployments.

Can Chatroom reduce failed cash-on-delivery orders?

That's a core use case. COD orders in the Gulf fail at high rates (vendor-reported RTO reductions of 30–40% with confirmation flows). Chatroom automates COD confirmation over WhatsApp with OTP verification, delivery-status updates and reminder sequences — and measures the RTO delta on your own numbers during the pilot.

How is Chatroom different from WATI or respond.io?

Three differences: (1) honest billing — unlimited conversations, no seat creep, WhatsApp fees at cost instead of marked up; (2) AI metered per successful resolution with no monthly floor, versus per-seat AI gating; (3) Arabic-first product and Gulf support, where most incumbents treat Arabic as a translation layer.

Zealve Chatroom · Product 01

Every customer conversation in one inbox

Chatroom is an omnichannel inbox built for how the Gulf actually sells: WhatsApp first, Instagram and web beside it, Arabic RTL native, AI that pays for itself per resolution — and Meta's fees passed through at exact cost, visible in real time.

WhatsApp · Instagram · Web widget · APIArabic RTL nativeAI answers — metered per resolution, no floorFees at cost, live meter

01 — What it is

A support-grade inbox your whole team can run.

Chatroom is a team inbox for customer conversations across WhatsApp, Instagram, your website widget and a public API — with the operational depth SMB vendors usually skip: SLA policies, agent capacity, teams, participants, labels, canned replies, macros and CSAT surveys. One agent dashboard on the web, a full mobile app for iOS and Android, and a help-center portal for your customers.

Under the hood it's a proven web core with knowledge-grounded AI agents that draft replies from your own knowledge base, plus a rule engine for the repetitive work — route by keyword, assign by channel, escalate when SLA is at risk. Everything is metered, so you always know what each channel, agent and automation costs you.

Shared inbox with assignment, labels, teams and private notes
AI agents grounded in your menu, policies and FAQs
Automation rules — assign, tag, reply, escalate
SLA policies, capacity management, working hours
CSAT surveys, audit log, email digests, webhooks
Mobile app for agents on the floor

02 — Why you need it

Your customers are in WhatsApp. Half of them buy there.

In Saudi Arabia, 90–94% of adults use WhatsApp and roughly half of users report making purchase decisions inside chat. In the UAE it's the default business channel — bookings, order photos, complaints, COD confirmations, all in chat. If your team answers from three personal phones and a missed notification, that's revenue leaking quietly every day.

The billing games make it worse. Meta moved WhatsApp to per-message template pricing (fully global July 2025), and most inbox vendors responded by marking those fees up on top of seat fees and AI gates — bills get harder to predict exactly when you need them predictable. Enterprise Gulf vendors sell six-figure contracts SMBs can't touch, leaving small teams to juggle agency setups and opaque invoices.

Chatroom's answer is radical transparency: published prices, unlimited conversations on paid tiers, AI priced per resolution with no floor, and Meta fees at cost with a live meter. If you can't verify what you paid for, it shouldn't be on your bill.

90–94% WhatsApp penetration in KSA; ~50% buy inside chat
Per-message pricing since July 2025 — fee transparency now decides vendors
Reported vendor markups around 20% on Meta fees — we take 0%
COD-heavy e-commerce needs confirmation flows, not more ad spend
Arabic-first product, not an Arabic translation layer

Sources: CST "Saudi Internet 2025" via Saudi Gazette · Meta pricing change, Jun 2025 · eGrow WhatsApp commerce data, 2026 · corpus interview notes.

Built-in playbook · COD & RTO

Cash on delivery, under control.

Gulf e-commerce runs on COD, and failed deliveries are the silent tax on it — address errors, ghost customers, wrong timings. Vendors report RTO reductions of 30–40% when confirmation flows run before dispatch (we'll measure the real number on your store during the pilot — no borrowed case studies).

OTP-verified COD confirmation over WhatsApp
Delivery-status updates and reminder sequences
Auto-flag repeat refusers before they cost you a run
RTO delta measured per campaign, on your data

chatroom.zealve.com / inbox

ChatroomInboxContactsAutomationAI agentsAnalytics

Open14

Waiting > 5m2

AI answers38

AKAmira K. 2mIs the shisha terrace open after midnight?WHATSAPP

DFDaniel F. 9mCan I swap the fries for a salad?WEB

LMLayla M. 16mSent you the order screenshot — total looks offINSTAGRAM

WHATSAPP FEES THIS MONTH — AT COST, LIVE METERAED 41.72

03 — How we build it

Boring where it counts. Fast where it matters.

Chatroom is built on a proven, well-understood core — the same stack pattern that powers modern conversation platforms — with native realtime for typing, assignment and message events. AI agents run on knowledge-grounded retrieval: your menus, policies and FAQs embedded once, drafted answers grounded in what's actually true for your business, every usage metered against your quota.

The dashboard is modern React; the mobile app shares the same token system as the web. The same design language that runs this website runs the product — because we design the product first and let the marketing site inherit the truth. Channel adapters (WhatsApp Cloud API, Telegram, web widget, email) ship behind a mock-first adapter seam so every flow is testable before provider credentials go live.

Proven web core, native realtime updates
Grounded AI answers from your own knowledge, usage-metered
Modern dashboard · mobile app — one design system
Adapter seam: every channel testable before go-live
Quota-based billing on-ramp — metering before monetization

Free tool

What are missed conversations costing you?

Free tool · missed-conversation estimator

Customer messages missed per day

25 unanswered conversations a day

Share that would have bought

12% close rate on answered chats

Average order value

AED 180

REVENUE LEAKING PER YEAR

AED 194,400

Missed conversations per month750

Orders those conversations would have closed−90

Revenue missed per yearAED 194,400

Recoverable with fast repliesAED 194,400

Model: every missed conversation is a customer who bought from someone who answered faster. AI agents reply in seconds, around the clock, grounded in your own menu and policies.

Who it serves

One inbox, three seats.

The owner wants every customer answered, the lead wants SLAs that hold under pressure, and the developer wants seams that make sense. Same system, same data, three views.

The minimalist view — the inbox runs itself

Every customer answered, in seconds, in their language.

You should not need a support department to answer a menu question at midnight. AI agents grounded in your own menu, policies and FAQs reply instantly, around the clock, and anything sensitive — refunds, complaints — lands on a human desk with the full thread attached.

Beyond restaurants: clinics confirm appointments, schools answer admissions questions, e-commerce runs COD confirmations — the same inbox, grounded in each business's own knowledge.

AI agents reply in seconds from your menu, policies and FAQs
WhatsApp, Instagram, web widget and a public API — one inbox
Arabic-first product, not a translation layer
Humans approve anything that touches money or policy

Pricing — open alpha — open alpha

Pricing — honest, on request

We're in open testing, so we don't publish fixed prices yet. Tell us about your business and we'll shape a package — and a price — that fits.

Free to use during the alpha, while we learn
Packages shaped around your size and market
Alpha members help set the price we launch with

Ask for pricing ↗

FAQ

Questions teams actually ask.

How does the WhatsApp fee pass-through work?

Meta charges per template message since July 2025. Chatroom shows every fee in a live meter — what Meta charged, what you owe, zero markup. Your invoice matches the meter, dirham for dirham.

Do I need a new WhatsApp number?

No. We onboard through WhatsApp Business embedded signup, so your existing number can be migrated with Meta's standard flow. We help with green-tick (verified business) applications too.

What counts as a "resolution" for AI pricing?

An AI answer that closes the loop — the customer doesn't reopen the thread within 24 hours, or the conversation is marked resolved. Drafts your agents edit before sending are counted as assisted, not resolutions, and billed lower.

Can self-hosters upgrade later?

Yes — the free tier can run self-hosted (open core). When you outgrow it, migrate to our cloud with one export; we handle the channel reconnection.

Chatroom · early testing

Get your inbox before everyone else.

First wave: UAE and Saudi cafés, lounges, restaurants and COD-heavy e-commerce teams. Early testers keep a founding-member rate and a direct line to the build team.